When you or one of our sales people have created a 3D design that fits your needs, you can either order online direclty from the 3D design or call us and we can start your order over the phone. All orders will need a downpayment ranging from 12-18%. We will also go over some site requirements and confirm address, phone number, size, and colors. Once we've completed this step, we will send you over a contract to sign via email and finally submit your order for processing. Your balance will be due at installation, unless an additional down payment is required for a custom size and/or a clear span structure.